Accessibility Statement

This website, is run by Neasham Parish Council. We want as many people as possible to be able to use this website, regardless of age or impaired abilities. We aim to enable you, for example, to:

  • navigate most of the website using just a keyboard.
  • navigate most of the website using speech recognition software.
  • listen to most of the website using a screen reader.
  • increase the font size and zoom in on content.
  • navigate a page using headings throughout our written content.

We also use plain English principles to make our content clear and easy to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible at present. For example:

  • some of PDF documents may not be fully accessible to assistive technology.
  • illustrations may not have fully informative alt-text.
  • some of our reports include manuscript.
  • some of our pages may be hard to navigate with just a keyboard.
  • some of our information is in tables which may not be accessible.
  • our contact form may not work fully with some assistive technologies.

Please use the contact details below to tell us if you have an access problem. We will try to provide you with a suitable alternative.

Reporting accessibility problems with this website

We want to continue to improve the accessibility of this website. If you find any problems not listed on this page, or think we're not meeting accessibility requirements, contact:

We'll consider your request and get back to you within a couple of weeks.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

Neasham Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard (WCAG 2.1), due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

  • PDFs of documents prepared in manuscript (documents supplied by third party)
  • Documents prepared in tables (tables require redesigning)

Non-compliance with the accessibility regulations

  • Many of our text-based PDF documents have been created over a number of years without standard formatting or styling, and by several different authors. We know accessibility is an issue whilst they are in PDF format.
  • Skip links, used to bypass navigation bars that appear on multiple pages, are not recognised by some web-browsers.
  • The Contact Form may not be usable by some technologies.

Content that's not within the scope of the accessibility regulations.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.  We will fix 'office file formats' published before that date and which are still current as part of a rolling programme of revisions. Please tell us if you require access to a specific document, and we will try to provide a bespoke alternative.

The Contact Form  and CAPTCHA components of our website are provided by third parties, so are also outside the scope of the regulations.

Disproportionate burden

There are over 100 pages of text produced since 23 September 2018 which do not meet the new accessibility standards. We've assessed the costs and resources needed and believe that fixing all of them now is a disproportionate burden. Fuller particulars are:

  • We are required to publish minutes by public display as well as on our web-site. The PDF format used for public display cannot be made accessible. We have never had a request for copy minutes during the five years' life of our former web-site. Until we are able to devise another format for web-site use we will continue to use PDFs for our web-site minutes. We will try to provide and alternative format on specific request.
  • We have endeavoured to 'fix' the PDFs we use for most of our constitutional documents but they pass only some of the accessibility tests. We have now prepared a programme to convert these documents to HTML format, and consider it is disproportionate to expend further effort on the PDFs in the interim.
  • The small quantity of records held in tables or generated through Excel requires bespoke treatment, which will follow the successful conversion of the documents  mentioned above.
  • Any 'skip links' issues only apply to certain web browser(s). Issues would be difficult and costly to fix and may well create 'knock-on' accessibility issues. We consider that the burden of trying to do so would be disproportionate, and where appropriate, will refer affected users to other browsers.

What we're doing to improve accessibility

We are updating and converting our present policies and procedures to HTML format to facilitate accessibility. Except where bespoke treatment is required (e.g. for documents in tables) completion of this work is scheduled for 1 April 2021. Future documents will be prepared in HTML. New templates to enable minutes and bespoke documents to be uploaded in HTML will be developed as soon as practicable thereafter. Alt-txt will be provided where the need for this is identified.

If we receive forms requiring manual completion (e.g. for our Annual Governance and Accountability Return) we will ask whether digital forms can be made available so that when completed they can be uploaded to the website.

A process for auditing our performance of this plan will be added to our annual review process.

Preparation of this accessibility statement

This statement was approved on 1 February 2021 by Neasham Parish Council. It will be reviewed after 31 March each year as part of our annual governance review process.

This website was last tested on 18 January 2021. We did our own testing on PDF documents. We selected sample PDF documents for testing by reference to their age and authorship, and using accessibility checkers in both Microsoft Word and Adobe Acrobat Pro DC. Testing of the other parts of the website was carried out on 29 November 2020 by Adam Crute of AC Sound and Media using 'Accessibility Insights for Web' analysis tool.